Are you real or scam?
100% legit check review https://www.instagram.com/hypeunique__review/
Read terms of use page before purchase
Can I cancel my order if I regret or for other reasons?
You can cancel the order before we ship it, but this is not applicable to all products.
For orders that have been shipped and need to be cancelled, we will charge at least $10 as a fee for intercepting the goods. And it can only be cancelled within 1 day after package sent out, and it cannot be cancelled after the time has passed.
Please consider carefully before placing an order to reduce trouble for each other.
Contact us by email or whatsapp for questions.
Questions in review will be auto-erased
Disclaimer
You expressly acknowledge that your use of this site is at your sole risk. HYPEUNIQUE is providing this site and its contents on an”as is, as available” basis and makes no representations or warranties of any kind with respect to this site or its contents.
HYPEUNIQUE disclaims all such representations and warranties, including but not limited to merchantability and warranties of fitness for a particular purpose. In addition, HYPEUNIQUE does not represent or warrant that the information or merchandise provided through this site is accurate, complete, or current.
Product, price, and availability information are subject to change at any time without notice.
Do you give reship/refund or compensation if my package is stolen?
You should proactively contact the carrier to determine a suitable and safe delivery method. We do not provide compensation for the loss of the package due to theft after receipt of the package, we hope you can understand.
Do you have any discount code I can use?
We will post coupons in different platforms from time to time. You can try it on the checkout page.
Do you have faster shipping options?
We are using the available fastest shipping option, although we would like to make it faster, but there is no a bunch of available carriers.
Duties & Taxes
All international duties and taxes are the sole responsibility of the customer and are not included at checkout.
How can I return/exchange?
We accept returns within 7 days after package signed for delivery. However due to expensive freight of international parcels, although we spend 30-60$ for unit of 1kg, you could met the situation of 80$ for unit of 1kg to return from your home to our return address. If things can be solved in other ways we’d love to and recommend you do that. We only provide virtual compensation services including but not limited to discounts, store credit or partial refunds.
How do I know you are real or legit?
Please check our posted customer reviews from real chat screenshots. We generate dozens of conversations on WhatsApp, Instagram and email every day. In the Instagram account @hypeunique__review, only customer reviews after successful delivery are posted.
You can ask us to take photos with chat screenshots and shoes background, but we cannot guarantee to provide them every time.
How does payment work? What do you accept?
Check payments page.
How it work if I want to order?
You can place an order directly through the website, and feel free to contact us if you have any questions about size and inventory. It should be noted that if you choose a payment method, you will have to contact us for the next step to complete the payment .
I received a tracking number but it doesn’t show it’s on the way to my home.
We use a variety of methods to ship your items to be delivered to your doorstep. Due to the nature of our products, they are sometimes detected and rejected for export. This might mean that the original tracking number that was generated and emailed to you has been rendered invalid. Please reach out to us if you noticed any anomalies on your tracking status.
I want it as present/for trip, can you ship expedited?
No, we don’t accept rush orders.
I want to see some real pictures, is that possible?
We can send to you some pictures we have when you inquiry, but no promise we will meet all you picture needs. Please check website pictures in this case, all photos are real shotted.
If you want more pictures of your order, you can note it in order notes, we will send to you when ship.
If you have any questions, please feel free to contact
If you think there is a problem with your package or order, please feel free to contact us.
At present, there is nothing we can do to track all orders, and good communication is the key means to solve the problem. Thank you for understanding.
I’ve been charged more than my order amount, how’s that happen?
For PayPal payments in friends option, PayPal would charge a fee from sender.
My package is missing but the tracking number shows that it has been signed
My package shows that it has been signed but it is not in my mailbox/door, what should I do?
Please check with your neighbors or family to see if they helped sign for your package. In addition, contact the delivery company to confirm the final location of the package.
If the package is stolen by a stranger, we are sorry that we cannot provide more help. Please pay attention when the tracking number is available, and contact the delivery person to ensure that the package is not placed in a location where it is easy to be stolen.
My Tracking says Delivered but I haven’t receive it
Consider the possibility of a neighbor or family member signing or keeping it on your behalf. Also check if the package has been taken away by a stranger. Contact the carrier and provide the tracking number to check. Refund is not possible in this case.
If the package is confirmed lost after the delivery is completed, depending on the situation, we can provide you with a discounted price The solution of the same order.
Packaging of Products
No original boxing for Balenciaga, McQueen, and Dior shoes. The box too big.
Other sneakers ship with original box.
All clothing only have plastic bags, for example no LV box for LV clothing. Please be aware of that before purchase.
Due to customs pass considerations, slippers/slides/foam runner(Yeezy), accessories and hats are not shipped with the box.
For Yeezy slides and foam runner, if you want box, text us before paying, we need to charge extra shipping fee.